HYELM is committed to protecting your privacy when you use our on-line website (“Services”). In this statement we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
From time to time, we add or change functions, features or products to our web sites network (“Web Sites”) or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Statement. As a result, please remember to refer back to this page regularly to review any amendments.
Your acceptance of these Privacy Statement terms
By using any of the sites within our Web Sites or our Services, you unconditionally agree to be bound by this Privacy Statement.
What data do we collect and how do we use it?
Hyelm collects and processes information about you in order to:
(i) identify you each time you visit a Web Site or wish to have a Service provided;
(ii) process orders, applications or forms submitted by you;
(iii) improve our Services and Web Sites;
(iv) carry out research on the demographics, interests and behaviour of all of our stakeholders.
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. You may also be asked to share with us your interests, hobbies and preferences.
You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you (for example, tell you about special offers on things you’re interested in).
Log files/IP addresses
When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of our Web Sites if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.
(i) To identify who you are and to access your account information;
(ii) To collect non-personal information on your usage of the Website or Service;
With whom is the information shared?
Hyelm will not share, sell or rent your personal information to third parties.
Hyelm may disclose aggregate statistics about transactions, and our Web Site visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
Hyelm may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of Hyelm and its Web Sites, visitors to the Web Sites and stakeholders.
Our Web Sites contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy statements. Hyelm is not responsible for the privacy statements or the content of such sites.
Hyelm places a great importance on the security of all information associated with our stakeholders. We have security measures in place to attempt to protect against the loss, misuse and alteration of data under our control. For example, only authorised personnel have access to user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Where is the information stored?
HYELM are based in the UK and we store most of our data within the European Union (EU). Some organisations which provide services to us may transfer data outside the European Economic Area, but we’ll only allow this if your data is adequately protected.
For further details and a copy of our Data Protection Policy please click here.
For more details on how we manage resident’s data view our Resident Privacy Notice.
Are you eligible?
74 of the 125 bed spaces are reserved for key workers. If you are a key worker, you can find out more and register your interest using the London Mayor’s Share to Buy website.
To be eligible for one of the remaining 51 places, you must meet the following criteria.
Please select all that apply.
You don't meet all our criteria, but we want to hear more from you. The next step is complete this short form.Tell us more
You meet the eligibility criteria, the next step is to complete our application form to make sure we are a good fit and book a tour.Apply now